140 lines
7.0 KiB
JSON
140 lines
7.0 KiB
JSON
{
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"slug": "funnels",
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"short_name": "Funnels",
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"seo": {
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"title": "Funnel Analysis - See Where Users Drop Off",
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"description": "See where users drop off in signup, activation, and conversion funnels. Build funnel reports from your events in minutes-no complex setup.",
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"keywords": [
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"funnel analysis",
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"conversion funnels",
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"signup funnel analytics"
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]
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},
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"hero": {
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"heading": "Funnels: Where do users drop off?",
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"subheading": "Build funnels from your events and see conversion and drop-off at every step. No complex setup - just pick the events and go.",
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"badges": [
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"Find drop-off points",
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"No sampling",
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"Segment by any property",
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"Real-time conversion rates"
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]
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},
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"definition": {
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"title": "What is funnel analysis?",
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"text": "A funnel is a **sequence of steps** you expect users to complete-for example: *visited homepage → signed up → verified email → created first project*. Funnel analysis shows you how many users complete each step and, critically, **where they leave**.\n\nThis matters because most products lose the majority of their users somewhere in the journey. Without funnel analysis, you're guessing where. With it, you can see:\n\n- **Step-by-step conversion rates** - what percentage of users move from one step to the next\n- **Biggest drop-off points** - where the most users abandon the flow\n- **Time between steps** - how long users take, and where they get stuck\n- **Segment differences** - whether users from organic search convert differently than paid traffic\n\nUnlike traditional analytics tools that require complex configuration, OpenPanel funnels are built **directly on your events**. If you're already tracking `signup_started`, `signup_completed`, and `first_action`, you can create a funnel from those events in seconds-no extra instrumentation needed.\n\nFunnels in OpenPanel use **every event** (no sampling) and update in real time. You can add filters, compare segments, and save funnels to dashboards alongside retention charts and other reports.\n\nThe result: you stop guessing and start **fixing the steps that actually lose users**."
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},
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"capabilities_section": {
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"title": "What you can do with funnels",
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"intro": "From signup to revenue, funnels help you find and fix friction."
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},
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"capabilities": [
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{
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"title": "Signup and onboarding funnels",
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"description": "Track visit → signup → email verified → first action. See where prospects drop and optimize the path."
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},
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{
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"title": "Activation funnels",
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"description": "Define activation as a sequence of events (e.g. created project → invited teammate → first export). Measure time to activate."
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},
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{
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"title": "Conversion and revenue funnels",
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"description": "From trial started to paid conversion, or from add to cart to purchase. Tie steps to revenue events."
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},
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{
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"title": "Flexible step definition",
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"description": "Each step can be a single event or a group of events. Filter by properties (e.g. plan, source) to compare segments."
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},
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{
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"title": "Conversion and drop-off rates",
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"description": "See percentage completing each step and overall conversion. No sampling-every event counts."
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},
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{
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"title": "Time between steps",
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"description": "Understand how long users take between steps. Identify slow or stuck segments."
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}
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],
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"screenshots": [
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{
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"src": "/features/feature-funnel-report.webp",
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"alt": "Funnel report showing conversion and drop-off at each step",
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"caption": "See exactly where users drop off. Each step shows conversion rate and volume."
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},
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{
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"src": "/features/feature-funnel-pick-events.webp",
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"alt": "Selecting events to define funnel steps",
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"caption": "Build funnels by picking the events that represent each step. No code changes needed."
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},
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{
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"src": "/features/feature-funnel-completed.webp",
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"alt": "Completed funnel analysis with conversion metrics",
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"caption": "A finished funnel report with step-by-step conversion, drop-off, and time between steps."
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}
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],
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"how_it_works": {
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"title": "How funnel analysis works",
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"intro": "Funnels in OpenPanel are defined by the events you already track.",
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"steps": [
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{
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"title": "Track the right events",
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"description": "Ensure the events that represent each step (e.g. signup_completed, project_created) are sent from your product. No funnel-specific tracking needed."
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},
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{
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"title": "Create a funnel report",
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"description": "In OpenPanel, create a funnel and add steps: each step is one or more events. Optionally add filters (e.g. by plan or campaign)."
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},
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{
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"title": "Read conversion and drop-off",
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"description": "See how many users completed each step, the conversion rate between steps, and where the biggest drop-off happens. Use this to prioritize fixes."
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}
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]
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},
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"use_cases": {
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"title": "Who uses funnel analysis",
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"intro": "Teams use funnels to make decisions about product and growth.",
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"items": [
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{
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"title": "Product and growth teams",
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"description": "Find the biggest drop-off in signup or activation and run experiments to improve conversion. Measure impact with the same funnel."
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},
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{
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"title": "Marketing",
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"description": "Compare funnel conversion by traffic source or campaign. Double down on channels that convert and fix landing pages that don't."
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},
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{
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"title": "Founders and operators",
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"description": "Get a single view of the journey from visitor to paying customer. No spreadsheets-just events and funnel reports."
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}
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]
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},
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"related_features": [
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{
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"slug": "event-tracking",
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"title": "Event tracking",
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"description": "Events are the foundation. Track the steps that feed your funnels."
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}
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],
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"faqs": {
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"title": "Frequently asked questions",
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"intro": "Common questions about funnel analysis with OpenPanel.",
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"items": [
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{
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"question": "Do I need to set up funnels separately from events?",
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"answer": "No. You track events once (page views, signups, purchases, etc.). Funnels are just a way to arrange those events into steps. Create or change a funnel anytime without changing your tracking code."
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},
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{
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"question": "Can I filter funnels by user property or segment?",
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"answer": "Yes. You can add filters to funnel steps (e.g. only users from a specific campaign or on a specific plan). This lets you compare conversion across segments."
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},
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{
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"question": "How is funnel data calculated?",
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"answer": "We count unique users who completed each step in order within your selected time window. There's no sampling-every event is included. Results update as new events arrive."
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}
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]
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},
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"cta": {
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"label": "Build your first funnel",
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"href": "https://dashboard.openpanel.dev/onboarding"
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}
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}
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