{ "slug": "funnels", "short_name": "Funnels", "seo": { "title": "Funnel Analysis - See Where Users Drop Off", "description": "See where users drop off in signup, activation, and conversion funnels. Build funnel reports from your events in minutes-no complex setup.", "keywords": [ "funnel analysis", "conversion funnels", "signup funnel analytics" ] }, "hero": { "heading": "Funnels: Where do users drop off?", "subheading": "Build funnels from your events and see conversion and drop-off at every step. No complex setup - just pick the events and go.", "badges": [ "Find drop-off points", "No sampling", "Segment by any property", "Real-time conversion rates" ] }, "definition": { "title": "What is funnel analysis?", "text": "A funnel is a **sequence of steps** you expect users to complete-for example: *visited homepage → signed up → verified email → created first project*. Funnel analysis shows you how many users complete each step and, critically, **where they leave**.\n\nThis matters because most products lose the majority of their users somewhere in the journey. Without funnel analysis, you're guessing where. With it, you can see:\n\n- **Step-by-step conversion rates** - what percentage of users move from one step to the next\n- **Biggest drop-off points** - where the most users abandon the flow\n- **Time between steps** - how long users take, and where they get stuck\n- **Segment differences** - whether users from organic search convert differently than paid traffic\n\nUnlike traditional analytics tools that require complex configuration, OpenPanel funnels are built **directly on your events**. If you're already tracking `signup_started`, `signup_completed`, and `first_action`, you can create a funnel from those events in seconds-no extra instrumentation needed.\n\nFunnels in OpenPanel use **every event** (no sampling) and update in real time. You can add filters, compare segments, and save funnels to dashboards alongside retention charts and other reports.\n\nThe result: you stop guessing and start **fixing the steps that actually lose users**." }, "capabilities_section": { "title": "What you can do with funnels", "intro": "From signup to revenue, funnels help you find and fix friction." }, "capabilities": [ { "title": "Signup and onboarding funnels", "description": "Track visit → signup → email verified → first action. See where prospects drop and optimize the path." }, { "title": "Activation funnels", "description": "Define activation as a sequence of events (e.g. created project → invited teammate → first export). Measure time to activate." }, { "title": "Conversion and revenue funnels", "description": "From trial started to paid conversion, or from add to cart to purchase. Tie steps to revenue events." }, { "title": "Flexible step definition", "description": "Each step can be a single event or a group of events. Filter by properties (e.g. plan, source) to compare segments." }, { "title": "Conversion and drop-off rates", "description": "See percentage completing each step and overall conversion. No sampling-every event counts." }, { "title": "Time between steps", "description": "Understand how long users take between steps. Identify slow or stuck segments." } ], "screenshots": [ { "src": "/features/feature-funnel-report.webp", "alt": "Funnel report showing conversion and drop-off at each step", "caption": "See exactly where users drop off. Each step shows conversion rate and volume." }, { "src": "/features/feature-funnel-pick-events.webp", "alt": "Selecting events to define funnel steps", "caption": "Build funnels by picking the events that represent each step. No code changes needed." }, { "src": "/features/feature-funnel-completed.webp", "alt": "Completed funnel analysis with conversion metrics", "caption": "A finished funnel report with step-by-step conversion, drop-off, and time between steps." } ], "how_it_works": { "title": "How funnel analysis works", "intro": "Funnels in OpenPanel are defined by the events you already track.", "steps": [ { "title": "Track the right events", "description": "Ensure the events that represent each step (e.g. signup_completed, project_created) are sent from your product. No funnel-specific tracking needed." }, { "title": "Create a funnel report", "description": "In OpenPanel, create a funnel and add steps: each step is one or more events. Optionally add filters (e.g. by plan or campaign)." }, { "title": "Read conversion and drop-off", "description": "See how many users completed each step, the conversion rate between steps, and where the biggest drop-off happens. Use this to prioritize fixes." } ] }, "use_cases": { "title": "Who uses funnel analysis", "intro": "Teams use funnels to make decisions about product and growth.", "items": [ { "title": "Product and growth teams", "description": "Find the biggest drop-off in signup or activation and run experiments to improve conversion. Measure impact with the same funnel." }, { "title": "Marketing", "description": "Compare funnel conversion by traffic source or campaign. Double down on channels that convert and fix landing pages that don't." }, { "title": "Founders and operators", "description": "Get a single view of the journey from visitor to paying customer. No spreadsheets-just events and funnel reports." } ] }, "related_features": [ { "slug": "event-tracking", "title": "Event tracking", "description": "Events are the foundation. Track the steps that feed your funnels." } ], "faqs": { "title": "Frequently asked questions", "intro": "Common questions about funnel analysis with OpenPanel.", "items": [ { "question": "Do I need to set up funnels separately from events?", "answer": "No. You track events once (page views, signups, purchases, etc.). Funnels are just a way to arrange those events into steps. Create or change a funnel anytime without changing your tracking code." }, { "question": "Can I filter funnels by user property or segment?", "answer": "Yes. You can add filters to funnel steps (e.g. only users from a specific campaign or on a specific plan). This lets you compare conversion across segments." }, { "question": "How is funnel data calculated?", "answer": "We count unique users who completed each step in order within your selected time window. There's no sampling-every event is included. Results update as new events arrive." } ] }, "cta": { "label": "Build your first funnel", "href": "https://dashboard.openpanel.dev/onboarding" } }