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chore: add dpa, update terms and privacy

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Carl-Gerhard Lindesvärd
2026-03-03 10:59:45 +01:00
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apps/public/content/pages/privacy.mdx
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@@ -3,6 +3,8 @@ title: Privacy Policy
description: Our privacy policy outlines how we handle your data, including usage information and cookies, to provide and improve our services.
---
_Last updated: March 3, 2026_
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
@@ -23,7 +25,7 @@ For the purposes of this Privacy Policy:
- **Application** refers to Openpanel, the software program provided by the Company.
- **Company** (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Coderax AB, Sankt Eriksgatan 100, 113 31, Stockholm.
- **Company** (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to OpenPanel AB, Sankt Eriksgatan 100, 113 31, Stockholm.
- **Cookies** are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
@@ -43,65 +45,44 @@ For the purposes of this Privacy Policy:
- **You** means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
## What we do not collect
OpenPanel is built around the principle of collecting as little data as possible. When you use OpenPanel to track visitors on your websites and applications, the following is true:
- **No IP addresses are stored.** IP addresses are used transiently to derive city-level geolocation and to generate an anonymous visitor identifier. The raw IP address is discarded immediately after.
- **No cookies are used for analytics tracking.** We do not set any tracking cookies on your visitors' browsers.
- **No persistent cross-device identifiers.** Visitor identifiers are generated using a daily-rotating cryptographic hash of the IP address, user agent, and project ID. The hash cannot be reversed and becomes meaningless after 24 hours.
- **No behavioral profiling.** We do not build profiles of individual users or track visitors across different websites.
- **No data sold to third parties.** We will never sell, share, or transfer your data for advertising or any other commercial purpose.
## Collecting and Using Your Personal Data
### Types of Data Collected
#### Personal Data
#### Analytics data (visitor data on your websites)
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
When the OpenPanel tracking script is installed on a website, the following aggregated, anonymized data is collected per event:
- Email address
- First name and last name
- Usage Data
- Page URL and referrer
- Browser name and version
- Operating system name and version
- Device type, brand, and model
- City, country, and region (derived from IP at request time; IP then discarded)
- Custom event properties the website owner chooses to send
#### Usage Data
No IP addresses, no cookies, no names, no email addresses, and no persistent identifiers are stored.
Usage Data is collected automatically when using the Service.
#### Account data (OpenPanel dashboard users)
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you create an OpenPanel account, we collect:
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
- Email address (required for login and transactional notifications)
- Name (optional, used for display purposes)
- Billing information (processed by our payment provider; we do not store full card details)
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
#### Dashboard session
#### Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- **Cookies or Browser Cookies.** A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- **Web Beacons.** Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies [here](https://www.termsfeed.com/blog/cookies/#What_Are_Cookies).
We use both Session and Persistent Cookies for the purposes set out below:
- **Necessary / Essential Cookies**
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- **Cookies Policy / Notice Acceptance Cookies**
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- **Functionality Cookies**
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
We use a single server-side session cookie to keep you logged in to the OpenPanel dashboard. This cookie is strictly necessary for authentication and is not used for tracking or analytics purposes. It is deleted when you log out or your session expires.
### Use of Your Personal Data
@@ -143,13 +124,11 @@ The Company will retain Your Personal Data only for as long as is necessary for
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
### Transfer of Your Personal Data
### Data storage and transfers
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
All analytics data is stored on Hetzner infrastructure located in Germany. All backups are stored on Cloudflare R2 within the EU. No analytics data is transferred outside the European Economic Area.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Account data (email, name, billing) is processed within the EU. Our payment processor and transactional email provider operate under EU data protection standards.
### Delete Your Personal Data
@@ -197,6 +176,10 @@ Our Service may contain links to other websites that are not operated by Us. If
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
## Data Processing Agreement
If you use OpenPanel Cloud to collect analytics on behalf of your own users, OpenPanel acts as a data processor and you act as the data controller. Our Data Processing Agreement (DPA) governs this relationship and forms part of our Terms of Service. You can read and download a signed copy at [openpanel.dev/dpa](/dpa).
## Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.